Transfer a domain in
If you already own a domain at another registrar, you can move its registration into CloudQube. Once the transfer completes it becomes a fully managed domain here, the same as one you registered with us: DNS, DNSSEC and renewals are handled for you.
Before you start
Section titled “Before you start”- Unlock the domain at your current registrar (turn off the registrar / transfer lock).
- Get the authorization code (also called the EPP code, auth code, or transfer key) from your current registrar.
- The domain must be more than 60 days old. ICANN blocks transfers for the first 60 days after a registration or a previous transfer.
Start the transfer
Section titled “Start the transfer”-
Go to Account → Domains and choose Transfer a domain in.
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Enter the domain and its authorization code, and confirm the contact details (we pre-fill these from your saved registrant contact where we can).
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Confirm. The transfer fee is charged from your balance straight away. If your balance is short, you can top up first.
While it’s in progress
Section titled “While it’s in progress”A transfer usually takes 5 to 7 days, driven by your losing registrar and the registry, not by us. The domain shows a Transferring in badge on the Domains page during this time. You don’t need to do anything unless your current registrar emails you to approve the transfer.
When it completes, the domain flips to Verified and its management controls (auto-renew, DNS, transfer-out) appear. If it’s rejected or times out, you’ll see a Transfer failed badge and the fee is refunded.
Common reasons a transfer fails
Section titled “Common reasons a transfer fails”- The domain was locked at the current registrar.
- The authorization code was wrong or expired.
- The domain is inside the 60-day post-registration lock.
- The admin contact email at the current registrar didn’t approve the transfer.
Fix the cause and start the transfer again; a failed attempt is refunded, so you’re never charged twice.